The fine print.

You must be at least 18 years of age to purchase or use any Sol&co. product. By placing an order, you represent and warrant that you meet this minimum age requirement. The Nova 5-in-1 Scalp Rejuvenation System is a consumer wellness product intended for use on healthy scalp tissue. It is not a medical device for the treatment of any medical condition and is not a substitute for professional medical advice, diagnosis, or treatment. Persons with photosensitive conditions, epilepsy, active scalp conditions, or who are pregnant should consult a qualified healthcare professional before use.

An order placed through our website constitutes an offer to purchase. A binding contract is formed only upon our written confirmation of your order and dispatch of the product. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of:

• Suspected fraud or unauthorised use of payment credentials
• Pricing or product description errors on the website
• Inability to verify shipping address or customer identity
• Breach of these Terms by the Customer

All prices are displayed in United States Dollars (USD) unless otherwise stated. Sol&co. reserves the right to modify pricing at any time without prior notice. Price changes will not affect orders already confirmed. You are responsible for any taxes, duties, customs fees, or import charges levied by your local government or customs authority. We do not collect or remit taxes outside of our jurisdiction of incorporation unless required by law.

By purchasing and using the Nova 5-in-1 Scalp Rejuvenation System, you acknowledge and agree that:

• The device is intended for cosmetic and personal wellness use only
• You will read and follow all instructions in the user manual prior to first use
• The device should not be used on broken, irritated, or sunburned skin
• You are solely responsible for ensuring the device is appropriate for your individual health circumstances
• Results vary between individuals and are not guaranteed

Sol&co. expressly disclaims liability for any injury, adverse reaction, or damage arising from use of the device contrary to the provided instructions.

All content on the Sol&co. website — including but not limited to text, images, graphics, logos, product descriptions, videos, and software — is the exclusive property of The Circle Editions LLC or its licensed suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, transmit, or exploit any content without our express prior written consent.

To the fullest extent permitted by applicable law, The Circle Editions LLC and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your purchase or use of our products, even if we have been advised of the possibility of such damages. Our total cumulative liability to you under any claim shall not exceed the amount paid by you for the specific product giving rise to the claim.

Our products are provided "as is" and "as available." We make no warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement, except as expressly required by applicable consumer protection law. We do not warrant that the product will produce specific results for your individual use case.

You agree to indemnify, defend, and hold harmless The Circle Editions LLC, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your violation of these Terms, your use of our products in a manner inconsistent with provided instructions, or any misrepresentation made by you in connection with a purchase.

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. Any dispute arising under these Terms shall first be subject to good faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration administered by the American Arbitration Association in Wilmington, Delaware, under its Consumer Arbitration Rules. Judgment on the award may be entered in any court of competent jurisdiction.

We reserve the right to update these Terms at any time. The revised version will be posted on our website with an updated effective date. Your continued use of our website or purchase of our products following any update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

For any questions regarding these Terms, please contact us at: hello@byremi.net
651 N Broad Street, Suite 201, Middletown, Delaware, 19709, USA

a) Information you provide directly

• Full name and shipping address
• Email address
• Phone number (if provided)
• Payment information (processed securely by our third-party payment processor; we do not store payment card details)
• Communications with our customer support team

b) Information collected automatically

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on site, and click-through data
• Referring URLs and traffic source data
• Cookie and session identifiers (see Section 2.5)

We use your personal data for the following purposes:

• Processing and fulfilling your orders
• Communicating order confirmations, shipping updates, and support responses
• Improving our website, product offering, and customer experience
• Detecting and preventing fraudulent transactions
• Complying with our legal obligations
• Sending marketing communications where you have opted in (you may opt out at any time)

Where applicable, we process your personal data on the following legal bases:

• Contract performance: processing necessary to fulfil your order and deliver our services
• Legitimate interests: fraud prevention, website analytics, and improving our business
• Consent: marketing communications and use of non-essential cookies
• Legal obligation: compliance with applicable law

We share your data with the following third parties solely to the extent necessary for the operation of our business:

• Google Analytics: we use Google Analytics to analyse website traffic and user behaviour. Data is processed by Google LLC. You can opt out via the Google Analytics Opt-out Browser Add-on.
• Meta Pixel (Facebook/Instagram): we use the Meta Pixel to measure the effectiveness of our advertising campaigns and to serve relevant ads to users. Data is processed by Meta Platforms, Inc.
• Fulfilment partner: your name and shipping address are shared with our logistics and fulfilment partners solely for the purpose of delivering your order.
• Payment processor: payment data is processed securely by our third-party payment provider. We do not store payment card numbers.

We do not sell, rent, or trade your personal data to any third party for their independent marketing purposes.

We use cookies and similar tracking technologies to operate and improve our website. These include:

• Essential cookies: required for the website to function (e.g., shopping cart, session management)
• Analytics cookies: Google Analytics cookies that help us understand how visitors use our site
• Advertising cookies: Meta Pixel cookies used to track ad campaign performance and enable retargeting

You may manage or disable non-essential cookies through your browser settings or through any cookie consent tool displayed on our website.

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including for the duration required to resolve disputes, enforce our agreements, and comply with legal obligations. Order data is generally retained for a minimum of 5 years for accounting and legal compliance purposes.

The Circle Editions LLC is incorporated in Delaware, USA. Your personal data may be transferred to and processed in countries outside your country of residence, including the United States. Where such transfers occur, we take steps to ensure that adequate safeguards are in place consistent with applicable data protection law.

Subject to applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at hello@byremi.net.

We implement commercially reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with their data, please contact us at hello@byremi.net and we will delete it promptly.

Privacy-related enquiries should be directed to: hello@byremi.net
651 N Broad Street, Suite 201, Middletown, Delaware, 19709, USA

Sol&co. offers free standard shipping on all orders, worldwide, with no minimum purchase threshold. No discount code is required. This policy applies to all destinations we currently serve.

Orders are processed within 1 to 3 business days of payment confirmation. You will receive an email confirmation upon placement of your order and a separate shipping notification with a tracking number once your order has been dispatched. Orders placed on weekends or public holidays will be processed on the next available business day.

Estimated delivery timeframes from the date of dispatch are as follows:

• Standard international delivery: 8 to 12 business days

These are estimates only and are not guaranteed. Actual delivery times may vary due to customs clearance, carrier delays, high-volume periods (e.g., sales events, holidays), or factors outside our control.

Orders shipped internationally may be subject to import duties, customs taxes, or local fees upon arrival in your country. These charges are determined by your local customs authority and are entirely outside our control. All applicable import duties and taxes are the sole responsibility of the recipient. We are not liable for any delays caused by customs processing. We recommend checking your country's import regulations before placing an order.

A tracking number will be provided via email once your order has been dispatched. Tracking information may take up to 48 hours to update after dispatch. If you experience any issues with tracking, please contact us at the email address below.

If your order has not arrived within 15 business days of the estimated delivery window, please contact our support team. We will investigate with the carrier and work to resolve the issue as quickly as possible.

We are not responsible for delays or failures caused by:

• Incorrect or incomplete shipping addresses provided by the Customer
• Failed delivery attempts where the recipient was unavailable
• Force majeure events including natural disasters, strikes, pandemics, or government restrictions
• Customs delays or holds at the destination country

In the event your order is lost in transit or arrives damaged, please notify us within 7 days of the expected delivery date. We will request evidence (e.g., photos of damaged packaging) and, upon verification, arrange a replacement shipment or refund at our discretion.

We are unable to modify a shipping address once an order has been dispatched. If you need to update your address before dispatch, please contact us immediately at the email address below. We cannot guarantee that changes can be made even before dispatch.

For shipping enquiries, please contact: hello@byremi.net

Sol&co. offers a 30-Day Glow Guarantee on all orders. If you are not satisfied with your Nova 5-in-1 Scalp Rejuvenation System for any eligible reason, you may request a return within 30 days of the date of delivery. Requests made after 30 days from delivery will not be accepted.

To be eligible for a return and refund, the following conditions must be met:

• Your return request is submitted within 30 days of the confirmed delivery date
• The item is in its original packaging
• All original accessories, manuals, and components are included
• The device has not been physically damaged, tampered with, or subjected to misuse

The following conditions determine whether a used device is eligible for return:

a) Defective or Faulty Product

If your device arrives defective, stops functioning as described within the 30-day window, or fails to perform in accordance with its specifications, you are entitled to a full refund or replacement at your choice. We may request photographic or video evidence of the defect.

b) Change of Mind or Unsatisfactory Results

If you have used the device and are dissatisfied with your results or simply changed your mind, you may return the device within 30 days of delivery. In this case:

• The device must be clean and in a hygienic condition
• You will receive a full refund to your original payment method
• Return shipping costs are at your own expense
• We reserve the right to decline a return if the device is returned in an unsanitary, damaged, or incomplete condition

c) Incorrect or Missing Item

If you received the wrong product or an item is missing from your order, please contact us within 7 days of delivery. We will arrange a replacement or refund at no additional cost to you.

The following items are not eligible for return or refund:

• Items returned more than 30 days after the confirmed delivery date
• Items that have been physically damaged due to misuse, accidents, or unauthorised modification
• Items returned without original packaging or missing components
• Gift cards and digital products

To initiate a return, please follow these steps:

• Step 1: Email hello@byremi.net with the subject line "Return Request — [Your Order Number]"
• Step 2: Include your full name, order number, reason for return, and (where applicable) photos or video of the issue
• Step 3: Our team will respond within 2 business days with return instructions and the return shipping address
• Step 4: Ship the item using a tracked shipping service. We are not responsible for items lost in return transit

Do not return any item without first receiving written authorisation from our support team. Unauthorised returns will not be processed.

Unless your return is due to a defect, incorrect item, or error on our part, the cost of return shipping is the Customer's responsibility. We recommend using a tracked service and retaining proof of postage. We will not be held liable for return packages that are lost in transit.

Upon receipt and inspection of your returned item, we will notify you by email of the outcome of your return. If approved:

• Refunds will be issued to your original payment method within 5 to 10 business days
• Processing times may vary depending on your card issuer or payment provider
• We are unable to redirect refunds to a different payment method

In the event your return is not approved (e.g., the device is returned in a damaged or unsanitary condition), we will notify you and provide options for the item to be shipped back to you at your expense.

We offer exchanges for defective products or in cases where the incorrect item was sent. We do not offer size or variant exchanges as the Nova 5-in-1 Scalp Rejuvenation System is a single-variant product. If you wish to exchange for a different item in our range in the future, the standard return process applies.

Nothing in this policy limits or excludes any rights you may have under the applicable consumer protection laws of your country or jurisdiction. Where statutory rights provide stronger protections than those described above, those statutory rights shall prevail.

For return and refund enquiries: hello@byremi.net
651 N Broad Street, Suite 201, Middletown, Delaware, 19709, USA